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Overview:
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Behind every game release there are tools enabling a successful launch. But how do you fix a tool that is vital for your releases, yet it lacks usability and is prone to human-error? Pylon, a decade old internal Ubisoft Connect tool, has recently undergone a UX revamp process before being used to release Rainbow Six Extraction.In this talk, internal tool UX Designer Mihyun Ko and User Researcher Natali Panic-Cidic will walk through how to efficiently build a user-centric tool with their exclusive, universal user-centered approach & framework. They will also walk through some practical exercises for applying the framework with qualitative research and usability evaluation so you can take these insights to build collaborative teams and efficiently tackle any problems that come with your tool development from non-user-centric product to a user-friendly environment, and beyond. And there will be some Batman references.
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