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|Session Name:||Help! How Do I Keep My Players Happy?!|
|Company Name(s):||GREE International|
|Track / Format:||Community|
|Overview:||This talk will explore the world of customer service in mobile gaming and how to keep players engaged and excited over a long period of time. Drawing from his vast experience in leading customer service operations and maintaining an excited player base for over two years after game launch, Chris will discuss the dos and don'ts of navigating the gamer community world.|