You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.


Session Name:

Community Management on Mobile


Mobile game development puts game players and game creators closer together than ever before. In today's mobile games market, post-release support ensures the developer's job is just starting when a game is released. The relationship between developer and player is central. How do you keep players happy? How do you collect player feedback, analyze it, and act on requests in the form of game updates? How do you decide which requests to honor, and which to set aside? Join Paul O'Connor, brand director of Appy Entertainment describes how analytics are important, while learning how the player support process begins and ends with player communications- the one-to-millions conversation.

Did you know free users get access to 30% of content from the last 2 years?

Get your team full access to the most up to date GDC content

  • GDC Online 2012
  • Paul O'Connor
  • Appy Entertainment
  • free content
  • Customer Experience
  • Business & Marketing