Session Name: | Community Management Summit: Trust & Safety Is a Team Sport: A Deep Dive Into Cross Department Collaboration Strategies |
Speaker(s): | Justin Davis |
Company Name(s): | Spectrum Labs, Inc. |
Track / Format: | Community Management Summit |
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Overview: | Trust & Safety is so much more than content moderation. It is a set of company-wide business practices aimed at increasing player acquisition, engagement, and retention by reducing the risk that players will be exposed to disruptive behaviors that are outside community guidelines. This talk shares concrete methods attendees can use to build T&S alignment across departments. |