| Overview: |
The Games and Online Harassment Hotline, launched August 2020, offers a retrospective on our lessons learned through offering emotional support to hundreds of people who make or play games. We'll reflect on the common issues brought up by games professionals, from workplace toxicity, to online harassment and threats, community conflicts and fallouts, and mental health struggles. We'll also discuss our decision to extend emotional support to people texting in who are facing consequences for harm, harassment, or toxicity that they themselves have caused. As an unexpected need, these conversations pushed us to create new ways of centering accountability while working to break cycles of violence and harassment.
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