Overview: |
Ensuring positive behaviors on a platform is complicated and nuanced work. It requires a combination of community management, technology for detection/moderation/enforcement, consistent application of policy, as well as tools that support and encourage positive in platform behavior. This cross functional teamwork takes planning, data, and execution. In this session, you will hear from Katie Zigelman, Chief of Staff and Head of Solutions at Spectrum Labs, and how she supports companies in using AI to support companies using data and best practices to remove harmful content and encouraging positive player support.
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