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Bringing Among Us into the VR space presented many challenges and opportunities, including keeping players safe and maintaining a healthy community. From developing and sourcing tools to establishing philosophies and standards, a player support initiative had to be built from the ground up for Schell Games' first live multiplayer VR game.Join Schell Games' Senior Player Support Specialist, Laura Norwicke Hall, to learn about the holistic effort to keep players safe through in-game features, AI-based tools, and human moderation. Hear about what worked, what didn't, and how we've evolved efforts along the way. This presentation is geared to share lessons learned and help others improve player moderation efforts to help all gaming communities thrive.
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