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Session Name:

How LiveOps Allows Games to be Played as Intended, Always

Overview:

Live Operations means different things to different companies - this talk provides an overview of how Riot has utilized a Live Ops organization to maintain a healthy experience for players from a production perspective. It looks at some initial guidelines for shifting from a single game monolith to a platform of services, and suggestions on how to develop meaningful live KPIs that reflect the player experience. The session reviews a case of a large, cross-game incident, and how to drive positive change between those teams as a producer.

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  • Game Developers Conference 2024
  • Justin Chan
  • Riot Games
  • free content
  • Production & Team Leadership
  • Production