What makes modding a critical enterprise resource? The fact that it can lower costs, and get jobs done fast. This talk discusses a specific project where a modding process was used to improve the training of workers in complex fabrication service processes, and in diagnosis of operational production problems in a major U.S. semiconductor manufacturer.

Drawing on the case study specifically, this talk discusses the pros and cons of using moddable game software engines and products to achieve critical enterprise software development goals. Looking at the larger role of mods for enterprise software development we'll also explore some similar projects focused on customer order management, and military command and control.