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|Session Name:||Crimewatch 2.0: Redesigning EVE Online's Policing System|
|Company Name(s):||CCP Games|
|Track / Format:||Design|
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|Overview:||Game designer Matt Woodward explores how "Crimewatch," EVE Online's policing and aggression management system, got into such a bad state that an unofficial moratorium was placed on further development - and how his team went about redesigning it. This case study covers the history of the system, and walks through the development process, covering initial research, core design, adjustments necessitated by legacy features and player feedback, and how the redesign fared post-release. Special attention is given to the core design, using practical examples to illustrate the underlying design flaws of the original system, isolate the mistakes that led to them, and explain the reasoning that underpins the replacement system - and how that reasoning can be generalized to other designs.|