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|Session Name:||Lessons Learned in the Trenches: Turnaround Stories Running 'Star Wars: The Old Republic,' 'Star Wars Galaxies,' and 'Ultima Online'|
|Track / Format:||Business & Marketing|
Did you know free users get access to 30% of content from the last 2 years?
|Overview:||This session presents a perfect storm of postmortems. Richard Vogel, VP of Technology and Online Services at Certain Affinity, discusses his journey as an Executive Producer running the live-service games Star Wars: The Old Republic, Star Wars Galaxies, and Ultima Onlineweaving a narrative about how each of these titles changed how he approaches running a game-as-a-service. He shares the lessons learned working on each title and will provide excellent examples from the trenches that helped shape what he did on his next game regarding project management, leadership, community management, outsourcing, analytics/KPIs, and running a live service.|