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Session Name: Everything I Ever Needed to Know About Online Communities I Learned from Jurassic Park
Speaker(s): Valerie Massey
Company Name(s): CCP Games
Track / Format: Community Management Summit
Overview:

It’s a jungle out there! Drawing on a decade of community relations experience and the wisdom gleaned from the “Jurassic Park” trilogy, CCP’s Val Massey presents 10 valuable lessons every customer care professional should commit to memory.

GDC Europe 2011

Valerie Massey

CCP Games

free content

Community Management Summit

Community Management