You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.


The Number One Educational Resource for the Game Industry

Session Name: Community Relations and Outsourcing - A Marriage of Convenience
Speaker(s): Richard Weil
Company Name(s): Metaverse Mod Squad
Track / Format: Community Management Summit

Did you know free users get access to 30% of content from the last 2 years?

Get your team full access to the most up to date GDC content


Community Relations: a dearly held company value or an annoyingly necessary cost center? Why not both? The practice of community relations in almost any organization can be a mix of crucial, high-level engagement with customers and also a daily grind of menial tasks. The marriage of an internal community relations team with outsourced staff can be a happy one, but even a "marriage of convenience" requires effort. This panel will explore the details of what goes into making a harmonious union of internal and outsourced community relations efforts.

GDC Europe 2011

Richard Weil

Metaverse Mod Squad

free content

Community Management Summit

Community Management