You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.


The Number One Educational Resource for the Game Industry

Session Name:

DEFCON: A Basic Guide to Crisis Management


While it should be the exception, not the norm, it is inevitable that a crisis of some degree will rear its ugly head. Community/public relations veteran Val Massey of CCP will give you the tips and tools you'll need to calmly weather the storm and get things back on track.

Did you know free users get access to 30% of content from the last 2 years?

Get your team full access to the most up to date GDC content

  • GDC Online 2011
  • Valerie Massey
  • CCP Games
  • free content
  • Customer Experience
  • Business & Marketing