This is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
|Session Name:||DEFCON: A Basic Guide to Crisis Management|
|Company Name(s):||CCP Games|
|Track / Format:||Customer Experience|
While it should be the exception, not the norm, it is inevitable that a crisis of some degree will rear its ugly head. Community/public relations veteran Val Massey of CCP will give you the tips and tools you'll need to calmly weather the storm and get things back on track.